Policies

T&J Lewis, inc. from here on out refers to Classic Graphics.

Return Policy

We guarantee 100% satisfaction on all of our products.

If for any reason you are not completely satisfied with your purchase, you may return it within 14 days of receipt and receive a full refund for the price of the product. Shipping charges will not be refunded.

If your order arrives in less than satisfactory condition, we offer a convenient return option. Take a digital photo of the item and of the shipping container it arrived in, attach them to an email and send it to info@classicgraphicsdigitalart.com. In the body of the email please include: name, size and material of the product, a brief description of the reason for the return, and let us know whether you are seeking a replacement or a refund. Your request will be processed within 48 hours and you will receive an email letting you know your replacement is under production or your refund is being processed.

To return your item(s) please pack them in the original tube or box and include the completed Return Form which you will find along with the Packing Slip included with your order. Be sure to specify the reason for the return and what action you would like us to take: replacement or refund. We strongly recommend to return your item(s) via a track-able method.

Address to:
Classic Graphics
7969 Enterprise Drive
Newark, CA 94560

Shipping Information

  • All packages are fully insured and shipped UPS.
  • Production time for wall decor products is 5 to 10 days depending on order quantity and sizes. Please add 2-6 days for delivery.
  • Please use your street address, as our shipping company does not deliver to post office box numbers.

For additional information on rates for express delivery or for information regarding international orders outside the continental U.S. including Hawaii, Alaska and Canada, please call us at 510-744-2190. Our business hours are Monday through Friday 8am to 5pm (PST).

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate, disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.
  • We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Website Terms and Condition of Use

Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

Use License

Permission is granted to temporarily download one copy of the materials (information or software) on the Classic Graphics web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials;
  • use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • attempt to decompile or reverse engineer any software contained on the Classic Graphics web site;
  • remove any copyright or other proprietary notations from the materials; or
  • transfer the materials to another person or